Outsourced business processes and data management

Founded nearly two decades ago, today Indigo Lighthouse empowers brands to convert consumers into loyal subscribers with its plug-and-play outsourcing solution for Subscription Loyalty Programmes.

The Platform supports the complete customer acquisition and retention journey from deep data analysis to full subscription purchasing, embracing newer technology like QR codes and specially developed white label Apps to direct enroll consumers onto subscription.

Specifically services include rich data insights to facilitate activity that dramatically increases customer annual spend, customer purchase frequency and customer lifetime value; a sophisticated global multi-currency payments management platform; global supply chain management including warehousing, pick and pack of product and delivery to the end consumer as well as the management of all forms of customer communications through a multi-lingual and award winning Customer Communications Centre. The Platform is built on best-in-class software (SAP) and is thus hugely scalable.

David Ovens